FAQ

COVID- UPDATE:

Our website is open to accept your orders and we are taking all the necessary actions to ensure the health & safety of our community near & far.

Good news, Shipping is back! We pride ourselves in taking extra safety measures so please allow additional time to process your order.  Once your order ships you will receive an email confirmation with your tracking number.

If you have any questions, please contact INFO@BLRCOSMETICS.COM



DUE TO COVID-19 Please allow 1 - 3 business days for processing. Processing and shipping time estimates do not account for HOLIDAYS or NON-BUISNESS DAYS.

Please note, due to carrier shipping delays, we cannot guarantee delivery dates at this time.

Due to the safety measures we are unable to offer returns or exchanges. All sales are final. We want to keep everyone safe, and this helps us do that! Please see Return & Exchanges Policy.

HOW DO I CHECK THE STATUS OF MY ORDER?

We are sorry that you had issues with your order and will do our best to make it right. Please email us at info@blrcosmetics.com and provide your order number along with a photo of what was received.

Note that international customers are eligible for a refund or gift card only. Domestic customers may be eligible for a replacement. 


All damaged/missing or wrong items must be reported to us within 7 days of receiving your package. Keep in mind, that items shipped using a mail forwarding service are not eligible for replacements of any kind.

Use this text to answer questions in as much detail as possible for your customers.

Unfortunately once an order has been placed, we are unable to cancel or change your order.

BLR Cosmetics is proud to be a 100% cruelty-free brand. We’re fully committed to providing customers with products that are unsurpassed in safety and quality, and adhering to legal requirements wherever we do business. We do not test any products or ingredients on animals, nor do we ask others to test on our behalf. 

We are so excited to offer free shipping for domestic & international orders! Domestic (Within 50 United States, and US Territories): Free shipping on orders with a subtotal of $75 or more, before taxes.